Welcome to Inster and Foodis.
This Privacy Policy explains how Inster App, Foodis App, Foodis Restaurant Partner, and Foodis Delivery Partner ("we", "our", or "us") collect, use, store, and protect your personal information when you use our mobile applications, websites, and related services.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
This Privacy Policy applies to:
Inster App (Quick Commerce Platform)
Foodis App (Food Ordering Platform)
Foodis Restaurant Partner App
Foodis Delivery Partner App
Official websites and related services
Depending on how you use our services, we may collect:
Full Name
Mobile Number
Email Address
Delivery Address
Billing Address
Profile Photo (Optional)
Login credentials
OTP verification details
Account preferences
Order history
Purchased products
Restaurant orders
Delivery instructions
Payments are processed through trusted third-party payment providers.
We do not store your debit card, credit card, UPI PIN, or banking passwords on our servers.
Device Model
Operating System
App Version
Device Identifier
IP Address
Crash Logs
With your permission, we collect location data to:
Deliver orders
Show nearby stores and restaurants
Track delivery partners
Improve delivery accuracy
Location access is optional but required for certain services.
We use your information to:
Create and manage your account
Process orders
Deliver products and food
Assign delivery partners
Process payments
Provide customer support
Send order updates
Improve app performance
Detect fraud and misuse
Comply with legal obligations
We may send notifications regarding:
Order confirmation
Delivery status
Payment updates
Promotional offers
Security alerts
Important service announcements
You may disable promotional notifications from your device settings.
Our apps may request location permission to:
Detect your delivery address
Display nearby stores and restaurants
Provide real-time delivery tracking
Improve delivery services
You may revoke location access at any time, though some features may no longer function correctly.
If required, we may request access to:
Camera
Photo Gallery
These permissions are used only for features such as profile photos, product images, restaurant verification, or delivery proof.
We may share limited information with:
Restaurant Partners
Delivery Partners
Payment Providers
Cloud Hosting Providers
Government Authorities (when legally required)
We do not sell your personal information to third parties.
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.
However, no internet-based system can be guaranteed to be 100% secure.
We retain your information only for as long as necessary to:
Provide our services
Maintain legal records
Resolve disputes
Prevent fraud
Meet regulatory requirements
You may:
Access your personal information
Update your profile
Correct inaccurate information
Delete your account (subject to legal requirements)
Withdraw permissions
Contact us regarding privacy concerns
Our services are not intended for children under 13 years of age.
We do not knowingly collect personal information from children.
Our applications may use trusted third-party services including:
Google Play Services
Firebase
Google Maps
Payment Gateway Providers
SMS/OTP Providers
Cloud Hosting Services
These providers maintain their own privacy policies.
Restaurant Partners may provide:
Business Name
Business Address
GST (if applicable)
Bank Account Details
Contact Information
Menu Information
This information is used solely for operating the Foodis platform.
Delivery Partners may provide:
Name
Mobile Number
Address
Vehicle Information
Driving License Details (if required)
Bank Account Details
Live Location during deliveries
This information is used only for delivery operations and payments.
Our website and applications may use cookies and analytics tools to improve user experience, understand usage trends, and enhance service performance.
We may update this Privacy Policy periodically.
Any changes will become effective immediately upon publication.
Users are encouraged to review this page regularly.
If you have any questions regarding this Privacy Policy, please contact us:
Email: contact.inster@gmail.com
Website: https://inster.in
Thank you for using Inster and Foodis.
